Feedback in Focus: Elevating the Attendee Experience
In this session, you’ll discover how the Portland Expo Center and Oregon Convention Center utilize QR codes to collect attendee feedback, effectively respond to it, and enhance the guest experience by acting on valuable data insights.
Learning Objectives
- Analyze the event outcomes according to predefined metrics to measure achievement of goals and objectives.
- Understand options for gathering attendee feedback
- Explore opportunities for continual improvement